Since all the products are all handmade, we only offer replacement on damaged/broken goods for any issues that may have occurred during transit. We do not offer refunds.
Please Note: All our products are made with love, and the imperfections that you may see are not to be confused with defects, your product is perfectly handcrafted. Enjoy these little personalised touches from our artisans, because no two decoupage products will look identical. You will always have your very own, one-of-a-kind, unique piece to show off.